FAQs

1. Who are we?

Zenkismet is a spiritual lifestyle brand offering authentic crystals, wenwan, and energy rituals — designed to help you return to balance, clarity, and presence.

2. How do you ship your products?

All orders are shipped via expedited international couriers such as DHL, UPS, and FedEx — fast, tracked, and safe delivery to your doorstep.

3. Do you ship worldwide?

Yes, we ship worldwide. Delivery typically takes 3-6 business days depending on your location.

4. Customs duties and taxes

International orders may be subject to customs duties, VAT, or import fees charged by your country's customs office. These fees are the buyer's responsibility. Please check with your local customs office for details. If you refuse to pay and the package is returned, the return shipping costs will be the buyer's responsibility.

5. Do you take custom orders?

Yes, we do. Share your ideas and requirements with us. We will communicate with you thoroughly to create a piece that aligns with your energy and intention. Once you're satisfied, we will begin crafting your custom order.